Shipping & Delivery

Last updated July 02, 2024
 
This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://www.prestigediagnostics.uk/terms-and-conditions.
 
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
 
UK STANDARD SHIPPING
 
Royal Mail Tracked 48 - £3.49
 
UK EXPRESS SHIPPING
 
We offer express shipping services to the UK such as:
 
Royal Mail Tracked 24 - £4.00
 
Royal Mail Special Delivery - £7.35
 
Once your order is packaged, you should receive an email with your tracking information.
 
DO YOU DELIVER INTERNATIONALLY?
 
We offer international shipping to the following countries:
  • Serbia
  • Australia
  • Austria
  • Belgium
  • Bulgaria
  • Canada
  • Croatia
  • Cyprus
  • Czechia
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Iceland
  • Italy
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malta
  • Monaco
  • New Zealand
  • Norway
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • Turkey
  • United States
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
 
ORDER CUT OFF TIME
 
From Monday-Friday when you place your order before 3:00PM GMT your order will be shipped the same day. Any orders that are placed after 3:00PM will be dispatched the next working day.
 
WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
 
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
 
QUESTIONS ABOUT RETURNS?
 
If you have questions about returns, please review our Return Policy: https://www.prestigediagnostics.uk/return-policy.
 
If you have any further questions or comments, you may contact us by:
  • Phone: 442895218435
  • Email: sales@prestigediagnostics.uk